Despite being in a competitive industry, EthosData Virtual Data Rooms stood out from the rest by winning as many as five M&A awards over the course of just two years (2014 Virtual Data Room Provider Of The Year Asia Pacific Region, 2014 Virtual Data Room Provider Of The Year Spain, 2014 Sustained Excellence In Data Room Services UK, 2013 Virtual Data Room Provider Of The Year India, 2013 VDR Rising Star UK). What was so different about EthosData in an industry that is becoming more and more commoditised? Why is it being so recognized by businesses of its virtual data room services? Here are 5 factors to consider:
Passion For Service Service does not mean having a 24-7 call center. Service means relating to clients so proactively that they never get the need to pick up the phone and call. Its a different way of looking at what service means. EthosData knows what the user wants before they even want it. The team follows a process that is built from the past ten years of experience to preempt and predict all the tasks that can save its clients 2-4 hours a day.
Built By Dealmakers Has Meant Thinking Like Dealmakers The management team does not only think about technology (which is amongst the best in the world) but it actually thinks like dealmakers who are involved in the deal. They are constantly asking themselves questions like – what would make this stage of due diligence easier? How can we save more time for our clients? Can we do more of the heavy lifting on the data upload side? Can we manage the permission of the users better? What is missing? This enables the company to elevate itself to a level above just being technology providers. The mindset is more on innovation and service than providing a Do-It-Yourself model.
Security Is Paramount Security is at the heart of the Virtual Data Room industry. EthosData’s infrastructure gets audited by third parties (SSAE 16 and ISAE 3402). These are the gold standard when it comes to security.
Be Local While Being Global The dedicated deal teams that EthosData provides its clients work on region specific deals. This enables the various teams the ability to serve the slightly unique demands of different regions. For example – North America and Europe is more hands on; the investment bankers like to do things themselves. Whereas Asia Pacific are more open to let EthosData’s Virtual Data Room experts run the deal for them to save themselves 2-4 hours per day in data room management related tasks. Also being part of Moody’s enables EthosData to leverage its global infrastructure to reach out to every part of the globe.
Only Hire And Keep The Best The company believes that it is only as strong as its weakest link. The focus on only hiring and keeping employees who have the temperament and the expertise to manage the technology and its users are added to the team. EthosData goes through a six month process before any team member becomes a dedicated element of the delivery process.
EthosData has been working since 2001 to continuously improve its virtual data room service. After 13 years of doing business it has grown to a point where it is being recognized for its excellent work in the industry by the very users who are most involved in the industry. Differentiating a commoditized product is what has enabled EthosData to win the recognition it has thus far.
